Privacy Policy

Last Updated Date: 2024-06

This Privacy Policy outlines how LaVieMochi (“we”, “our”, “us”, or “the Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit LaVieMochi, we gather specific details about your device, interactions with the Site, and data necessary to process your purchases. Additional information may also be collected if you reach out for customer support. Personal Information is any data that can uniquely identify an individual, as detailed below.

Device Information

  • Examples collected: Web browser version, IP address, time zone, cookie data, pages viewed, search terms, and interactions with the Site.
  • Purpose: To properly load and optimize the Site and analyze usage trends.
  • Source: Collected automatically through cookies, log files, web beacons, tags, and pixels.
  • Disclosure: Shared with our service provider.

Order Information

  • Examples collected: Name, billing address, shipping address, payment details (e.g., credit card numbers), email, and phone number.
  • Purpose: To fulfill purchases, process payments, arrange shipping, provide invoices and confirmations, communicate with customers, screen for fraud, and, with your consent, offer relevant marketing.
  • Source: Collected from you.
  • Disclosure: Shared with our processor.

Customer Support Information

  • Examples collected: Name, billing and shipping addresses, payment details, email, and phone number.
  • Purpose: To provide customer assistance.
  • Source: Collected from you.

Minors

The Site is not intended for individuals under 16. If you believe a child has provided us with Personal Information, please contact us at the email below to request its removal.

Sharing Personal Information

We share your data with service providers to operate our business effectively, including:

  • E-commerce platform: Our store runs on WordPress.
  • Legal compliance: Information may be disclosed if required by law, court order, or other legal processes.

Behavioral Advertising

We use your Personal Information to deliver targeted marketing content:

  • Google Analytics: Helps us understand customer behavior. Read Google’s policy here. Opt out here.
  • Advertising partners: We share data regarding your interactions, purchases, and engagement through cookies or similar technologies, depending on your location’s consent rules.
  • Opt-out options:

Using Personal Information

We use your data to facilitate purchases, process transactions, fulfill orders, and keep you informed about new offerings.

Lawful Basis

Under the General Data Protection Regulation (“GDPR”), we process data under the following lawful bases:

  • Your consent.
  • Performance of a contract between you and the Site.
  • Compliance with legal obligations.
  • Legitimate business interests that do not override your rights.

Retention

We retain order-related Personal Information unless you request its deletion. See ‘Your Rights’ below.

Automatic Decision-Making

If you are in the EEA, you can object to automated processing that significantly affects you. However, we do not engage in such practices. Temporary fraud prevention measures include:

  • Blocking IPs after multiple failed transactions (short-term).
  • Blocking credit cards linked to flagged IPs (temporary).

Your Rights

EEA residents have the right to access, correct, transfer, or request deletion of their Personal Information. To exercise these rights, contact us at the address below.

Your data is initially processed in Sweden.

Security

We implement security measures to protect your data against unauthorized access or misuse.

Links to Other Websites

Our Site may link to external pages. Once you leave our Site, we are not responsible for third-party privacy policies.

Managing Cookies

iOS Safari:

  1. Go to Settings.
  2. Select Safari.
  3. Under ‘Privacy & Security,’ adjust cookie settings.

Android Browsers:

  1. Open Settings.
  2. Navigate to ‘Applications.’
  3. Select ‘Internet.’
  4. Adjust privacy settings to allow cookies.

For other browsers, consult their help documentation.

Contact Us

For inquiries or to exercise your rights, email us at contact@laviemochi.com.

By using our Site, you consent to our Privacy Policy.